BitFiring Casino

Last reviewed 27 November 2024

Frequently Asked Questions

Where can I contact the customer support?

Bitfiring Casino offers support via two main forms. You can seek out assistance by choosing to write to their support team via [email protected]. However, responses can take up to 24 hours via this option. Instead, we’d recommend the live chat support option provided at the casino. Note that not all the languages offered for gameplay may be available as support options. On the upside, this is a 24/7 service, meaning that you can obtain assistance even when red days and holidays come around.

Does BitFiring offer a VIP program?

Bitfiring Casino does not offer VIP program to their players

What payments are accepted?

Bitfiring Casino players can utilise several deposit options. Bitcoin, USDT (Tether), Dogecoin and Ethereum are the primary cryptocurrencies accepted at this casino. 

What are the withdrawal limits?

Withdrawals are limited at Bitfiring, although these limits shouldn’t pose too much of a problem for bettors. Withdrawals must also be worth at least 25 USDT. There is a cap of 7,500 per week and 15,000 a month. Of course, those limits are set in USDT, with the actual value varying in other cryptocurrencies. There is only a limited KYC process to clear, but you will have to take care of all wagering requirements on any bonuses you’ve claimed before your cashouts are cleared.

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